Jennifer Cox

Business Operations Manager, Sr.
University Staff
TEMPE Campus

Student Information

Undergraduate Student
Health Sciences (Healthy Lifestyles Coaching)
Health Solutions


  • Establishes controls for approval of various actions within functional responsibility, such as personnel actions and expenditures.
  • Supervises, hires, trains, and evaluates the Business Office staff.  Works with employees on performance evaluation, work planning, correcting deficiencies and recommends corrective action and discipline. 
  • Prepares and/or coordinates the preparation of major operational and special budgets; prepares budget projection and analyses including GOT/GOA, RID, Summer Residual, ASU Online, Program Fees, and UCF. Manages academic revenue streams including summer residual, tuition, undergraduate and graduate college (UCF) fees, remaining class fees, and online funding.
  • Prepares financial and administrative reports; analyzes and interprets statistical, financial and management planning data for decision-making and strategic planning.
  • Manages and controls personal services budget, expenditures and revenues; reviews and authorizes purchase of supplies, services, and equipment.
  • Analyzes and plans for staffing, capital equipment/improvement, supplies and service requirements.
  • Coordinates internal and external financial audits, and prepares audit work papers.
  • Keeps informed of, interprets and applies pertinent rules, regulations, policies and procedures set forth by university or other governing agency; informs affected staff as changes occur.
  • Develops and implements procedures for daily operations of assigned functions according to established policies; prepares and updates internal manuals.
  • Represents work unit at meetings for conferences and serves as liaison for unit concerning requests or complaints.
  • Develops long-range strategic plan for work unit and coordinates communication of objectives to achieve goals.
  • Provides technical and professional direction to work unit as required.
  • Controls department records and inventory functions.
  • Budget Changes.
  • Commitment tracking.
  • Chair of the SOLS Events Committee.
  • Monitors internal control activities and changes internal controls as necessary.
  • Oversees faculty startup budgets.
  • STAR forecasting and budgeting.
  • Assists with administrative functions for the school, which includes: compensation analysis, employee relations, recruiting, hiring and training, conflict resolution, employee complaints.
  • Serves in an advisory role to various faculty and staff leadership to provide advice and training on department programs, policies and activities, with an emphasis on performance management and behavioral coaching.  Oversees corrective actions, including written warnings and performance management plans.
  • Coordinates teaching payroll for the Biomimicry program faculty associates.
  • Back up for Administrative Director and Chief of Staff.
  • Cross-trained in all areas of staff.

Professional Achievements:

  • Current member of the ASU Procurement Advisory Board.
  • Member of the Workday Change Management Board.
  • Current member of WACUBO.
  • SOLS Events Committee Chair.
  • Completed Track 1, 2, and 3 of the WACUBO Business Management Institute (BMI) held in Santa Barbara, CA.
  • Volunteers frequently for hiring committees.
  • Currently serves on the SOLS Events Committee. 
  • Participates in the many SOLS-sponsored staff development opportunities and assists with planning and execution whenever needed.
  • Recipient of multiple ASU Sun and CLAS Awards for excellent service and commitment to University goals.
  • 2014- Participated in the ASU Financial System Replacement Project shadowing sessions administered by the Office of Knowledge Enterprise Development (OKED).  The Business Technology Services team shadowed myself and Research Management to learn the post-award process.  This contribution benefited all users as the University moved forward with this initiative.
  • 2013- Nominated by the Office of the Dean for CLAS to participate in the CSW (Commission on the Status of Women) Staff Mentoring Program.  This nomination is considered an honor as CSW requested excelling staff members. 
  • 2012- Graduate of LINAU (Leadership in the New American University) Supervisor Development Program.
  • Recipient of the Coaching Certificate for Training in Health and Wellness Coaching from ASU and the International Consortium for Health & Wellness Coaching.
  • 48 accredited hours of health and wellness coaching to ASU undergraduate and graduate students.
  • Personal trainer.


B.S. Health Sciences 2018, Magna Cum Laude

College of Health Solutions

Arizona State University

Expertise Areas